The Best Decisions Are the Ones You Can See

How to make a difficult business decision: cover of the Judgment and Decision Making journal, December 2008 issue, featuring the Mhairi's Dilemma case study.

Fifteen years before he wrote it down, Roger Mullin sat his ten-year-old daughter Mhairi on his knee, asked his wife Barbara for paper and a pencil, and started to draw. Mhairi’s parish priest, Father Pat, had died suddenly. She had never been to a funeral. She did not know what a coffin looked like, whether […]